Performance & Talent Management Case Study
performance & talent users
years of partnership
Neopost UK’s Performance and Talent team support the learning, development and performance of their people to ensure organisational goals are met. With over 400 employees, making the most of their new Performance Management system (Performance Zone), it is no surprise to Neopost that they have recorded a tangible growth in employee engagement since the new system was introduced.
In 2016, Neopost UK found that their paper-based approach to appraisals proved unpopular which had a direct impact with how many individuals completed the process to the required standard. Managing both performance and talent manually were both complex, disengaging and time consuming processes for both employees and managers.
Neopost decided to modernise their performance strategy and introduce a solution that allowed for regular check-ins, rather than the annual ‘tick-box’ appraisal process. Pilat’s solution complimented this fresh approach and was subsequently selected as their preferred vendor – one deciding factor was the option to incorporate the Talent Management module that allowed the HR team to utilise their vital employee data strategically in the future.
Whether you are looking to move away from the traditional annual appraisal model, to a continuous performance approach, for the first time or simply want to upgrade an incumbent solution, Pilat have a solution for you.
Neopost decided upon a
At the end of a successful first phase Neopost had a high level of confidence in the Pilat platform. As a result, the original talent management element of the project was extended to include far deeper functionality than had been originally planned.
The final performance and talent management solutions supports their evolving performance management strategy and gave Neopost the tools to support and monitor career growth, talent, motivation and retention.
The new system allows individuals to take genuine ownership of their own performance and development. Employees can request approval for short-term personal objectives, set development goals and align them to company objectives where appropriate. Once approved, line managers can create one-off, or regular, check-in’s with the employee whilst documenting the entire process in a central system. This allows the senior management team a clear view of how teams are performing against their priorities and development areas.
By having greater visibility within Neopost, it allows managers to measure
Neopost hoped that post-implementation the performance and talent management solutions would engage employees further with regular conversations about performance. The solution has not only transformed the internal performance processes but also correlates with changing individual attitudes towards performance and development. With more employees actively engaged in the process than ever before, the results are remarkable!