Pilat's international consulting team specializes in enhancing individual, team and organisation performance and potential through the core HR behavioral engineering processes: Performance Management, Succession Planning/Talent Management, Multi-rater Feedback, and Personal Development.

Effective process design and, if appropriate, suitable underpinning technology are essential; however, these are not enough on their own. While contemporary web-based technology should need NO training, changes in process often do. Likewise, many managers arrive in their roles through high individual performance and/or proven technical skills; people management skills frequently play little part.

Pilat provides a range of specific training and coaching:

• process training: ensuring that managers in particular fully understand Performance Management, Succession Planning, Personal Development, and Multi-rater Feedback processes
• coaching training: equipping HR professionals and managers to coach others in the use of performance and behavioral feedback
• software training: equipping HR administrators to make effective use of sophisticated HRIS such as Performance Pulse, Succession Pulse, etc.
• one-to-one feedback facilitation: working with senior managers and executives on their own feedback and development
• "adding value": working with individual HR professionals or HR teams to enhance their internal consultancy skills and their contribution to the business.